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Privacy Policy

At Soul Candy, we care very much about your privacy and use the personal information you submit in good faith as described here.

 

Protecting your private information is our priority. This Statement of Privacy applies to www.soulcandyinstitute.com and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the www.soulcandyinstitute.com website, the Soul Candy website and Soul Candy refer to www.soulcandyinstitute.com.

 

The Soul Candy website is a spiritual development and consultation site. By using the Soul Candy website, you consent to the data practices described in this statement.

 

This is the privacy notice of www.soulcandyinstitute.com. In this document, “we”, “our”, or “us” refer to the www.soulcandyinstitute.com website.

 

We have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

 

When you access www.soulcandyinstitute.com, we will learn certain information about you during your visit.

 

Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

 

INTRODUCTION

 

This is a notice to inform you of the www.soulcandyinstitute.com policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

 

  1. We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
  2. Soul Candy takes seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
  3. Soul Candy undertakes to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
  4. Our policy complies with the US, & English law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
  5. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.
  6. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

 

COLLECTION OF YOUR PERSONAL INFORMATION

 

Soul Candy may collect personally identifiable information when you sign up for our blog or other free gifts, or fill out a form or enter information on our website. We collect information such as your:

  1. Name
  2. E-mail Address
  3. Phone Number

 

We may gather additional personal or non-personal information in the future.

 

Soul Candy encourages you to review the privacy statements of websites you choose to link to from the www.soulcandyinstitute.com website so that you can understand how those websites collect, use and share your information. Soul Candy is not responsible for the privacy statements or other content on websites outside of the Soul Candy website.

 

IP ADDRESSES

 

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

 

EMAIL POLICIES

 

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.

 

We will use your e-mail address solely to provide timely information about services we are contractually obligated to provide to you and products, programs and services that may be of interest to you.

 

We will maintain the information you send via e-mail in accordance with applicable federal law.

 

SOUL CANDY DOES NOT SELL, RENT OR LEASE ITS CUSTOMER LISTS TO THIRD PARTIES.

 

Soul Candy may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Soul Candy may share data with trusted partners to help fulfill our contractual obligations to you, perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Soul Candy, and they are required to maintain the confidentiality of your information.

 

Soul Candy will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Soul Candy or representatives; (b) protect and defend the rights or property of Soul Candy or its representatives; and, (c) act under exigent circumstances to protect the personal safety of representatives or users of the Soul Candy website, or the public.

 

THE BASES ON WHICH WE PROCESS INFORMATION ABOUT YOU

 

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

 

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

 

If the basis changes then if required by law Soul Candy shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

 

CAN-SPAM COMPLIANCE

 

In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

 

INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU

 

When you sign up for our blog or other free gifts, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

 

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

 

We may use it in order to:

 

  • verify your identity for security purposes
  • provide you with our products or services
  • sell products to you
  • provide you with suggestions and advice on products, services and how to obtain the most from using our website

 

Soul Candy processes this information on the basis that there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

 

Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

 

Soul Candy shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

 

 

INFORMATION WE PROCESS WITH YOUR CONSENT

 

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.

 

Wherever possible, we aim to obtain your explicit consent to process this information.

 

Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

 

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. Soul Candy may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.

 

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

 

Soul Candy continues to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

 

You may withdraw your consent at any time by instructing us [info@soulcandyinstitute.com]. However, if you do so, you may not be able to use our website or our services further.

 

 

INFORMATION WE PROCESS FOR THE PURPOSES OF LEGITIMATE INTERESTS

 

Soul Candy may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

 

Where we process your information on this basis, we do after having given careful consideration to:

  • whether the same objective could be achieved through other means
  • whether processing (or not processing) might cause you harm
  • whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

 

For example, we may process your data on this basis for the purposes of:

 

  • record-keeping for the proper and necessary administration of our organizational or business
  • responding to unsolicited communication from you to which we believe you would expect a response
  • protecting and asserting the legal rights of any party
  • insuring against or obtaining professional advice that is required to manage organizational or business risk
  • protecting your interests where we believe we have a duty to do so

 

 

INFORMATION WE PROCESS BECAUSE WE HAVE A LEGAL OBLIGATION

 

Soul Candy is subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.

 

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.

 

This may include your personal information.

 

 

INFORMATION PROVIDED ON THE UNDERSTANDING THAT IT WILL BE SHARED WITH A THIRD PARTY

 

The Soul Candy website allows you to post information with the intention that that information be read, copied, downloaded, or used by other people.

 

Examples include:

  • posting a comment on a blog post

 

In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.

 

WE DO NOT SPECIFICALLY USE THIS INFORMATION EXCEPT TO ALLOW IT TO BE DISPLAYED OR SHARED.

 

We do store it, and we reserve a right to use it in the future in any way we decide.

Once your information enters the public domain, we have no control over what any individual third party may do with it. Soul Candy and its website accept no responsibility for their actions at any time.

 

Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at [info@soulcandyinstitute.com].

 

 

COMPLAINTS REGARDING CONTENT ON OUR WEBSITE

 

If you complain about any of the content on our website, we shall investigate your complaint.

 

If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

 

Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours or that of the person who posted the content that offends you.

 

If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

 

INFORMATION RELATING TO YOUR METHOD OF PAYMENT

 

Your payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.

 

At the point of payment, you are transferred to a secure page on the website of PayPal or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

 

 

OPT-OUT & UNSUBSCRIBE

 

We respect your privacy and give you an opportunity to opt-out of receiving any or all communications from Soul Candy by contacting us here:

 

Email: info@soulcandyinstitute.com

 

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

 

 

SENDING A MESSAGE TO OUR SUPPORT TEAM

 

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

 

Soul Candy records your request and our reply in order to increase the efficiency of our responses and solutions.

 

Soul Candy keeps personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

 

 

INTELLECTUAL PROPERTY RIGHTS

 

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of Soul Candy or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from Soul Candy.

 

You must not:

 

  • Republish material from our website without prior written consent.
  • Sell or rent material from our website.
  • Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
  • Redistribute any content from our website, including onto another website.

 

 

COMPLAINING

 

When we receive a complaint, we record all the information you have given to us.

We use that information to resolve your complaint.

 

If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

 

Soul Candy may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

 

ACCEPTABLE USE

 

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

 

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

 

RESTRICTED ACCESS

 

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.

 

 

AFFILIATE AND BUSINESS PARTNER INFORMATION

 

This is information given to us by you in your capacity as an affiliate of us or as a business partner.

 

It allows us to recognize visitors that you have referred to us, and to credit to you commission due for such referrals. It also includes information that allows us to transfer commission to you.

 

The Information Is Not Used For Any Other Purpose.

 

Soul Candy undertakes to preserve the confidentiality of the information and of the terms of our relationship.

 

Soul Candy expects any affiliate or partner to agree to reciprocate this policy.

 

  

WHY WE USE COOKIES ON OUR WEBSITE

 

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party.

 

Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

 

Soul Candy use cookies in the following ways:

 

  • to track how you use our website
  • to record whether you have seen specific messages we display on our website

 

 

PERSONAL IDENTIFIERS FROM YOUR BROWSING ACTIVITY

 

Information about your computer hardware and software may be automatically collected by Soul Candy. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Soul Candy website.

 

Requests by your web browser to our servers for web pages and other content on our website are recorded.

 

Soul Candy records information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

 

Soul Candy uses this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

 

If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

 

USE OF TESTIMONIALS

 

In accordance to with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

 

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. They are individual results and results to vary. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our products and/or services.

 

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

 

Soul Candy is not responsible for any of the opinions or comments posted on the Soul Candy website. Our website is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management of Soul Candy. Soul Candy does not share the opinions, views or commentary of any testimonials on the Soul Candy website– the opinions are strictly the views of the testimonial source.

 

The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been clinically tested or evaluated.

 

 

SOUL CANDY DOES NOT ENGAGE IN RE-MARKETING

 

Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.

 

Soul Candy does not use re-marketing services.

 

 

DISCLOSURE AND SHARING OF YOUR INFORMATION

 

Information we obtain from third parties

 

Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.

 

 

USE OF YOUR PERSONAL INFORMATION

 

Soul Candy collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

Soul Candy may also use your personally identifiable information to inform you of other products or services available from Soul Candy and its affiliates. Soul Candy may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

 

No such information is personally identifiable to you.

 

 

THIRD PARTY ADVERTISING ON OUR WEBSITE

 

Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.

 

They may also use other technology such as cookies or JavaScript to personalize the content of, and to measure the performance of their adverts.

 

Soul Candy does not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

 

 

CREDIT REFERENCE UNDER GDPR COMPLIANCE

 

To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

 

 

DATA MAY BE PROCESSED OUTSIDE THE EUROPEAN UNION

 

Our websites are hosted in US.

 

Soul Candy may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

 

Accordingly data obtained within the US law or any other country could be processed outside the European Union.

 

For example, some of the software our website uses may have been developed in the United States of America or in the UK.

 

 

ACCESS TO YOUR OWN INFORMATION

 

 

  1. At any time you may review or update personally identifiable information that we hold about you, by sending us a request at info@soulcandyinstitute.com.
  2. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

 

 

REMOVAL OF YOUR INFORMATION

 

If you wish us to remove personally identifiable information from our website, you may contact us at info@soulcandyinstitute.com.

 

This may limit the service we can provide to you.

 

 

VERIFICATION OF YOUR INFORMATION

 

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

 

Other matters

 

USE OF SITE BY CHILDREN

 

Soul Candy does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

  1. Soul Candy does not sell products or provide services for purchase by children, nor do we market to children.

 

  1. If you are under 18, you may use our website only with consent from a parent or guardian

 

 

PROTECTION OF VISITOR INFORMATION

 

  • We use regular Malware Scanning.
  • We do not use vulnerability scanning and/or scanning to PCI standards.
  • We do not use an SSL certificate.

 

 

HOW YOU CAN COMPLAIN

 

  1. If you are not happy with our privacy policy or have any complaints, then you may tell us by email. Our address is info@soulcandyinstitute.com.
  2. If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

 

  • If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office.

 

 

RETENTION PERIOD FOR PERSONAL DATA

 

Except as otherwise mentioned in this privacy notice, Soul Candy keeps your personal information only for as long as required by us:

 

  • To provide you with the services you have requested;

 

  • To comply with other law, including for the period demanded by our tax authorities;

 

  • To support a claim or defense in court.

 

 

DISCLAIMER AND LIMITATION OF LIABILITY

 

Soul Candy makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.

 

ALL THE MATERIALS ON THIS SITE ARE PROVIDED ‘AS IS’ WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL OR ITS AGENTS OR ASSOCIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, INJURY OR DEATH) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS, EVEN IF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES.

 

 

SECURITY OF YOUR PERSONAL INFORMATION

 

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Credit Card information and other sensitive information are never transmitted via email.

 

Soul Candy may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, Soul Candy uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

 

 

COMPLIANCE WITH THE LAW

 

Our privacy policy has been compiled so as to comply with the law of US and every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

 

However, ultimately it is your choice as to whether you wish to use our website.

 

 

REVIEW/MODIFICATION OF THIS PRIVACY POLICY

 

Soul Candy may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We solely advise you to print a copy for your records.

 

If you have any question regarding our privacy policy, please contact us.

 

CONTACTING US

 

If there are any questions regarding this privacy policy you may contact us using the information below.
www.soulcandyinstitute.com
10355 Slater Avenue
Fountain Valley, CA 92708
US
info@soulcandyinstitute.com